We have an undiagnosed or complex condition
Some cases remain unexplained after multiple visits or investigations. Genetic testing may sometimes support the diagnostic journey when symptoms suggest a possible inherited or rare condition.
This path may fit when
These points are not a diagnosis. They help you understand whether this starting point may match your question.
Possible situation
There are symptoms affecting more than one body system.
Possible situation
Previous medical investigations did not reach a clear diagnosis.
Possible situation
A rare disease or inherited condition is suspected.
Possible situation
There are several possible testing options and the route is unclear.
Possible situation
A physician is considering advanced genetic testing.
How Mass Diagnostics can help
Mass Diagnostics can help organize the starting information, clarify possible testing routes, and coordinate specialized genetic testing through partner laboratories.
Suggested services for undiagnosed conditions
Broad testing routes may be relevant when the clinical picture is complex or unclear.
Whole Exome Sequencing (WES)
Whole Exome Sequencing (WES) is an advanced genetic test that analyzes the protein-coding regions of the genome to help investigate unexplained symptoms, rare diseases,...
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Whole Genome Sequencing (WGS)
Whole Genome Sequencing (WGS) analyzes nearly all genetic material to provide a comprehensive view of the genome for complex diagnostic investigations and unresolved medical...
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Specific Panels
Specific Panels analyze a selected group of genes associated with a particular disease, symptom, or clinical specialty, providing a focused and efficient testing approach.
View service details →What to prepare
You can start with a simple message. Adding a few details helps the team understand your question faster.
Still unsure where to start?
Send your question, symptoms, referral, or family history. The Mass Diagnostics team will help guide the next step.