From first question to clear genetic testing coordination.
Mass Diagnostics helps patients, families, physicians, and healthcare institutions move through the genetic testing journey with clearer steps, local coordination, and access to trusted international partner laboratories.
Different starting points, one coordinated process
The journey may start from a family concern, a physician referral, or a healthcare institution looking for genetic testing support.
Patients & Families
For parents, couples, families, and individuals who need help understanding whether genetic testing may be relevant.
Open Patients Hub → DrPhysicians & Clinics
For clinical teams referring complex cases, clarifying sample requirements, or choosing the right testing route.
Open Physicians Hub → HHospitals & Institutions
For hospitals, clinics, IVF centers, oncology clinics, and laboratories that need ongoing genetic testing collaboration.
Discuss Institutional Support →A clear path from case summary to report support
These steps help reduce uncertainty around test selection, sample requirements, logistics, and international laboratory coordination.
Share your case
Send the symptoms, referral, family history, clinical concern, or medical question.
Initial review
The team reviews the context and clarifies missing information where needed.
Testing route
The relevant service, test direction, or partner laboratory pathway is discussed.
Sample requirements
Sample type, documentation, collection instructions, and logistics are explained.
Sample coordination
Collection guidance and coordination are arranged where available and applicable.
Partner lab testing
Testing is coordinated through trusted international partner laboratories.
Report support
The report is delivered with support around follow-up communication where applicable.
What to prepare before asking
You can start even if you do not know the test name. A short summary is enough to begin the conversation.
- Main concern or symptoms
- Age of the patient
- Family history if available
- Any previous reports or referrals
- Whether a physician recommended a specific test
What helps the scientific team
Preparing the clinical context early makes referral review and sample coordination faster and clearer.
- Patient age and main clinical concern
- Phenotype and suspected diagnosis if available
- Relevant reports and previous investigations
- Family history and consanguinity if relevant
- Requested test if already known
- Treating physician contact details
Sample collection support beyond one location
Mass Diagnostics can coordinate sample collection guidance for patients and physician-referred cases across Egypt and selected Arab countries when available, depending on location, sample requirements, and test type.
Genetic testing is more than sending a sample
The right route depends on the clinical question, the sample, the laboratory pathway, and how the report will be used.
Test route clarity
We help reduce confusion when there are multiple possible tests, panels, or sequencing options.
International partner access
Testing can be coordinated through trusted international partner laboratories when specialized capabilities are needed.
Local communication support
Mass Diagnostics supports the journey locally so patients and physicians know what to prepare and what to expect.
Before you start
Quick answers to help patients, families, and physicians understand how Mass Diagnostics can support the genetic testing journey.
Do I need to know which genetic test I need?
No. You can start with your case, referral, symptoms, family history, or medical question. The Mass Diagnostics team can help guide you to the relevant next step.
Are the tests performed locally?
Mass Diagnostics coordinates access to specialized genetic testing through trusted international partner laboratories, with local support for patients and physicians.
Can you help with sample collection?
Yes. Sample collection guidance and coordination may be available depending on location, test type, and case requirements, for both individual inquiries and physician-referred cases.
Can physicians refer cases?
Yes. Mass Diagnostics supports physicians with referral workflow, test selection guidance, sample requirements, and international laboratory coordination.
Ready to start with your case?
Send your question, referral, symptoms, or clinical summary. Our team will help guide the next step.